The Skype chat user experience has been enhanced in later years, but the basic concepts such as persistence and basic multi-person chat model have stood the test of time and remain unchanged. I acted as the project manager and lead designer for the feature, doing a large part of the invention, interaction design, specification and documentation work, engaging engineers and other designers as needed. On the Contacts tab, in the Find someone box, type a name or email address. The dynamic buttons were novel at the time, but have in later years become commonplace in many interfaces. Connect with people in your organization, or with friends who have Skype accounts. I conceived several features seen on the above 2004 screenshot, such as action buttons dynamically appearing and disappearing upon hovering over the profile of a given user, and connecting the speech bubble with “me”. What I didīuilding upon concepts in modern and historic communication solutions (email, text messaging/SMS, other IM clients, IRC) I came up with a solution that connects many of their best aspects. Interaction design, UI production, usability evaluationĭesign the next generation of Skype text chat, enhancing the concept to multi-person interaction and improving the general chat experience.
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